Telegram support Support Telegram Telegram is a cloud based mobile and desktop messaging app with a focus on security and speed
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TechCult how long does telegram support take to respond How Long Does Telegram Support Take to Respond TechCult Aug 6 2023 You can contact Telegram Support via email at support telegram org or abuse telegram org When reaching out through email ensure that you provide a detailed description People also search for
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Telegram faq FAQ Telegram General Questions Telegram Basics Groups and Channels Usernames and T Me Security Secret Chats Your Account Bots Deeper Questions Passport Q What is Telegram What do I do here Telegram is a messaging app with a focus on speed and security it s super fast simple and free You can use Telegram on all your devices at the same time your messages sync seamlessly across any number of your phones tablets or computers Telegram is one of the top 5 most downloaded apps in the world with over 950 millionactive users With Telegram you can send messages photos videos and files of any type doc zip mp3 etc as well as create groups for up to 200 000 people or chann Q Who is Telegram for Telegram is for everyone who wants fast and reliable messaging and calls Business users and small teams may like the large groups usernames desktop apps and powerful file sharingoptions Since Telegram groups can have up to 200 000 members we support replies mentions and hashtags that help maintain order and keep communication in large communities efficient You can appoint admins with advanced tools to help these communities prosper in peace Public groupscan be joined by anyone and are Q How is Telegram different from WhatsApp Unlike WhatsApp Telegram is a cloud based messenger with seamless sync As a result you can access your messages from several devices at once including tablets and computers and share an unlimited number of photos videos and files doc zip mp3 etc of up to 2 GB each Telegram needs less than 100 MB on your device you can keep all your media in the cloud without deleting things simply clear your cache to free up space Thanks to Telegram 39 s multi data center infrastructure and enc See full list on telegram org Q Who can I write to You can write to people who are in your phone contacts and have Telegram Another way of contacting people is to type their Telegram usernameinto the search field you don 39 t need to know their phone number to do this Q Who can contact me People can contact you on Telegram if they know your phone number or if you message them first If they don 39 t know your phone number they can find you in these cases 1 When you both are members of the same group 2 If you set a public username Others can use Global Searchand find you by your username 3 If you opt in to appear in the People Nearby section this is turned offby default Q How do I know who in my contacts has Telegram Your contacts who have Telegram are shown at the top of your Contacts They also have pictures See full list on telegram org Q What makes Telegram groups cool Telegram groups can have up to 200 000 memberseach and are extremely powerful communication tools Here are a few key features that make them stand out in the messaging world Unified history Edit your messages after posting delete them so that they disappear for everyone Cross platform availability Access your messages anytime from any number of your mobile or desktop devices Instant search Find the message you 39 re looking for even among millions Filter by sender to make searching easie Q What 39 s the difference between groups and channels Telegram groups are ideal for sharing stuff with friends and family or collaboration in small teams But groups can also grow very large and support communities of up to 200 000 members You can make any group public toggle persistent history to control whether or not new members have access to earlier messages and appoint administratorswith granular privileges You can also pin important messages to the top of the screen so that all members can see them including those who have just joined Q How do I create a group iOS Start a new message tap the icon in the top right corner in Chats 39 New Group 39 Android Tap the circular pencil icon in the chat list 39 New Group 39 Telegram Desktop Click the menu button in the top left corner 39 New Group 39 See full list on telegram org Q What are usernames How do I get one You can set a publicusername on Telegram It then becomes possible for other users to find you by that username you will appear in search under 39 global results 39 Please note that people who find you will be able to send you messages even if they don 39 t know your number If you are not comfortable with this we advise against setting a username on Telegram You can set up a username in Settings and use the universal search box in the chat list to search for chats messages and usernames Q What are Collectible Usernames How are they different from basic usernames Collectible usernames work just like basic usernames they appear in Global Search results and have their own links that can be used outside of Telegram username t me and t me username They can be bought and sold through third party platforms like Fragment giving a simple and secure way to acquire and exchange valuable Telegram domains Acquiring a collectible username gives permanent ownership verified by the TON blockchain Owners of collectible usernames can freely assign them to chats Q How does t me work Once you 39 ve set a username you can give people a t me username or a username t melink Opening either of those links on their phone will automatically fire up their Telegram app and open a chat with you You can share username links with friends write them on business cards or put them up on your website This way people can contact you on Telegram without knowing your phone number If you don t want to set up a public username and don t mind sharing your number you can also create a t me See full list on telegram org Q How secure is Telegram Telegram is more secure than mass market messengers like WhatsApp and Line We are based on the MTProto protocol see description and advanced FAQ built upon time tested algorithms to make security compatible with high speed delivery and reliability on weak connections We are continuously working with the community to improve the security of our protocol and clients Q What if I m more paranoid than your regular user We 39 ve got you covered Telegram s special secret chatsuse end to end encryption leave no trace on our servers support self destructing messages and don t allow forwarding On top of this secret chats are not part of the Telegram cloud and can only be accessed on their devices of origin Q So how do you encrypt data We support two layers of secure encryption Server client encryption is used in Cloud Chats private and group chats Secret Chats use an additional layer of client client encryption All data regardless of type is encrypted in the same way be it text media or files Our encryption is based on 256 bit symmetric AES encryption 2048 bit RSA encryption and Diffie Hellman secure key exchange You can find more info in the Advanced FAQ See full list on telegram org Q How are secret chats different Secret chats are meant for people who want more secrecy than the average fella All messages in secret chats use end to end encryption This means only you and the recipient can read those messages nobody else can decipher them including us here at Telegram more on this here On top of this Messages cannot be forwarded from secret chats And when you delete messages on your side of the conversation the app on the other side of the secret chat will be ordered to delete them as well You Q How do I start a secret chat Open the profile of the user you want to contact Tap on then Start Secret Chat Remember that Telegram secret chats are device specific If you start a secret chat with a friend on one of your devices this chat will only be available on that device If you log out you will lose all your secret chats You can create as many different secret chats with the same contact as you like Q How do self destructing messages work The Self Destruct Timer is available for all messages in Secret Chats and for mediain private cloud chats To set the timer simply tap the clock icon in the input field on iOS top bar on Android and then choose the desired time limit The clock starts ticking the moment the message is displayed on the recipient 39 s screen gets two check marks As soon as the time runs out the message disappears from bothdevices We will try to send a notification if a screenshot is taken Please note th See full list on telegram org Q Who can see my phone number On Telegram you can send messages in private chats and groups without making your phone number visible By default your number is only visible to people who you 39 ve added to your address book as contacts You can further modify this in Settings Privacy and Security Phone Number Q I have a new phone number what do I do Each phone number is a separateaccount on Telegram You have several options if you are using multiple phone numbers 1 If you will no longer use the old number e g you moved to a new country or changed your number for good simply go to Settings and change the number connected to your Telegram account to the new number Important make sure you have access to your connected phone number otherwise you risk losing access to your account 2 If you will use the new number for a limited ti Q How do I log out Most users don 39 t need to log out of Telegram 1 You can use Telegram on many devices at the same time Just use the same phone number to log in on all devices 2 You can go to Settings Data and Storage Storage Usage Clear cache to free up spaceon your device without logging out 3 If you use Telegram with multiple phone numbers you can switch between accountswithout logging out 4 If you use Telegram on a shared device you can set up a passcode in Settings Privacy and Securityto See full list on telegram org Q What are bots Bots are like small programs that run right inside Telegram They are made by third party developers using the Telegram Bot API Q How do I create a bot Creating Telegram bots is super easy but you will need at least some skills in computer programming If you 39 re sure you 39 re up to it our Introduction for Developersis a good place to start Unfortunately there are no out of the box ways to create a working bot if you are not a developer But we 39 re sure you 39 ll soon find plenty of bots created by other people to play with Q A bot is sending me messages how do I make it stop If you don 39 t want a bot to send you messages feel free to block it same as you would block a human user Some Telegram clients have a 39 Stop Bot 39 button right in the bot 39 s profile That said most bot developers offer commands that silence the bot check its helpfor clues See full list on telegram org Q Can I get Telegram 39 s server side code All Telegram client apps are fully open source We offer verifiable builds both for iOS and Android this technology allows to independently verify that the application you download from the app stores was built using the exact same codethat we publish By contrast publishing the server code doesn t provide security guarantees neither for Secret Chats nor for Cloud Chats This is because unlike with the client side code there s no way to verify that the same codeis run on the servers A Q Can I run Telegram using my own server Our architecture does not support federation yet Telegram is a unified cloud service so creating forks where two users might end up on two different Telegram clouds is unacceptable To enable you to run your own Telegram server while retaining both speed and security is a task in itself At the moment we are undecided on whether or not Telegram should go in this direction Q Can I use the Telegram API Yes Developers for all platforms are welcome to use our protocol API and even source code Check out the Getting startedsection of the docs See full list on telegram org Telegram Passportis a unified authorization method for services that require personal identification With Telegram Passport you can upload your documents once then instantly share your data with services that require real world ID finance ICOs etc Your identity documents and personal data will be stored in the Telegram cloud using End to End Encryption To Telegram this data is just random gibberish and we have no access to the information you store in your Telegram Passport When you share data it goes directly to the recipient If you 39 re a developer or owner of a service that requires real life ID kindly take a look at this manual You can also try requesting Telegram Passport data using this page See full list on telegram org
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